Search

FAQ

Question 1: What does your company do?

Answer: Our mission statement is to make it simple, easy and quick for our customers to find and purchase excellent pet products and accessories sourced from within the USA. 

Question 2: Do you provide Free Shipping?

Answer: We cover a huge area in USA and the cost of shipping your purchases to you is determined by your location.  Low value items often cost less than the shipping costs, so Free Shipping is not always practical to be included in purchase price of those items. However, we DO absorb delivery costs with all orders over $250 USD.

Question 3: What areas do you ship to?

Answer: Our shipping policy is determined by the cost of delivery to your location, but standardized wherever possible to maintain fast delivery times and economical prices. Currently, we ship only the lower 48 contiguous states of the USA.

The 48 contiguous United States are:

  • Alabama
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming

Search our shop